Return and Cancellation Policy

At Skillforest, we strive to ensure customer satisfaction by offering a fair and transparent return and cancellation policy. Please read the following terms carefully to understand how our policy works:

  1. Return and Cancellation Period:
    Customers have a flexible 14-day period from the date of purchase to request a return or cancellation. This period allows ample time to review the course content and ensure it meets your expectations.
  2. Eligibility for Refund:
    To qualify for a refund, customers must complete the entire course and submit all required assignments. This ensures active engagement with the learning material and helps you benefit fully from the course.
  3. Refund Conditions:
    Refunds will be processed only if customers demonstrate genuine effort by completing all modules and assignments within the given time frame. Requests without proof of course engagement will not be eligible for a refund.
  4. Refund Method:
    Eligible refunds will be processed in full, directly to the original payment method, reflecting our commitment to customer satisfaction.
  5. Initiating a Request:
    Customers can initiate a return or cancellation request by emailing us at hello@skillforest.in or contacting us on WhatsApp at +91 9699065045. Our team will guide you through the process.
  6. Digital Product Exception:
    Due to the nature of digital content, refunds for courses are only available when all eligibility criteria are met. Refunds are not applicable for incomplete course engagement or partial course access.
  7. Delivery of Services:
    All courses are delivered online, ensuring flexibility and convenience. Since no physical items are shipped, there are no shipping or handling fees associated with our services.
  8. Processing Time:
    Approved refund requests will be processed within 7 business days. We are committed to ensuring a smooth and prompt refund experience for our customers.
  9. Non-Refundable Items/Services:
    As part of our transparent policy, there are no hidden charges or non-refundable services. Refunds are solely subject to the conditions outlined above.
  10. Customer Responsibility:
    To maintain the integrity of our refund process, customers are required to provide proof of course completion and assignment submission when initiating a refund request. This ensures that the request aligns with our policy terms.
  11. Contact Information:
    If you have any questions, concerns, or need further assistance regarding our return and cancellation policy, feel free to reach out to our dedicated support team:

At Skillforest, your learning journey and satisfaction are our top priorities. Thank you for choosing us as your trusted digital skills partner!

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